HubSpot Form & Data Integrity Fix

The Challenge

"Something was broken with our zip code fields inside HubSpot, meaning submissions were incomplete and data couldn't be used for routing."

Joshua Tree Experts relied on HubSpot forms to capture and route lead data. However, zip code fields weren't displaying options correctly, creating significant bottlenecks in their lead segmentation and distribution logic.

What We Did

We diagnosed the root cause: a misconfiguration in property settings and associated list logic. We resolved it by optimizing the property setup and correcting the list structure. This restored full visibility and ensured accurate capture going forward.