Novacom: Jeff Hardman
01 The Challenge
Jeff Hardman, Founder & CEO of Novacom, needed his team to be able to handle day-to-day HubSpot issues without depending on external support every time something went wrong. The platform wasn't being used to its potential, and basic troubleshooting was creating bottlenecks.
02 What We Did
We delivered a personalized HubSpot training program tailored to Jeff's specific setup and business context. The focus was on practical, hands-on knowledge, not generic tutorials.
We walked through CRM configuration, basic workflow logic, and common troubleshooting scenarios so the team could resolve issues independently going forward.
03 The Result
Jeff and his team gained the confidence and skills to manage HubSpot on their own, reducing external dependency and improving day-to-day operational efficiency.