1. What information do we collect?
Personal information you disclose to us:
- Name, email, phone number, job title, mailing address.
- Provided when signing up, contacting us, or engaging in services.
Information automatically collected:
- IP address, device type, browser, operating system, location, and usage activity.
- Collected through cookies, log files, and analytics.
We do not process sensitive personal data.
2. How do we process your information?
- Deliver and improve services.
- Communicate with you (including customer support).
- Ensure compliance and prevent fraud.
- Run analytics, marketing, and promotional campaigns.
- Meet legal or contractual obligations.
3. What legal bases do we rely on to process your personal information?
- Your consent (e.g., subscribing to newsletters).
- To fulfill a contract (e.g., providing requested services).
- To comply with legal obligations.
- For legitimate business interests (e.g., marketing, improving services).
4. When and with whom do we share your personal information?
- Business transfers: mergers, acquisitions, or financing.
- Service providers: hosting, email, CRM, analytics tools.
- Business partners: joint services or promotions.
Pixiux does not sell personal information.
5. Do we use cookies and other tracking technologies?
Yes. We use cookies, pixels, and tracking tools for website functionality, analytics/performance, and marketing personalization. You can manage cookie preferences in your browser settings.
6. How long do we keep your information?
We retain personal information only as long as necessary for providing services and meeting legal, tax, or accounting obligations. Once no longer needed, data is securely deleted or anonymized.
7. How do we keep your information safe?
We apply organizational and technical safeguards. However, no online system is 100% secure, and we cannot guarantee complete protection against unauthorized access.
8. Do we collect information from minors?
Pixiux does not knowingly collect or process data from individuals under 18 years of age. If such data is collected unintentionally, it will be deleted.
9. What are your privacy rights?
- Access your data.
- Correct or update your data.
- Request deletion (“right to be forgotten”).
- Withdraw consent at any time.
- Opt out of marketing.
Requests can be submitted via support@pixiux.com.
10. Controls for Do-Not-Track features
Currently, we do not respond to DNT browser signals due to lack of industry standards.
11. California Residents (CCPA)
- Right to know what data we collect.
- Right to request deletion.
- Right to opt out of data sale (Pixiux does not sell data).
Requests: https://pixiux.com/contact-us
12. Virginia Residents (CDPA)
- Access, correct, or delete your personal data.
- Opt out of targeted advertising or profiling.
- Pixiux does not sell personal data.
13. Updates to this notice
We may update this Privacy Policy to remain compliant. Updates will be posted here with the revision date.
14. How can you contact us about this notice?
- Email: support@pixiux.com
- Contact: https://pixiux.com/contact-us
15. Review, update, or delete your data
You can review, update, or request deletion of your personal data by contacting us directly at support@pixiux.com.